We are seeking a highly skilled IT Infrastructure Manager to oversee and

manage our organization's IT infrastructure. The ideal candidate will have

a solid background in managing Microsoft technologies such as MS Teams,

MS Exchange, Active Directory, Entra/Azure, Intune, as well as experience

with Citrix Cloud, data center technologies, and good understanding of

network technologies such as Firewalls, routers, switches and topologies

such as SD-WAN solutions.

Key Responsibilities:

• Manage a team of 7 infrastructure system, security and network

technicians and 2 local IT Service Desk technicians.

• Lead and manage the IT infrastructure team to ensure smooth

operations, optimal performance, and high availability of all IT

systems.

• Oversee the design, implementation, and maintenance of IT

infrastructure solutions, including servers, networks, storage, and

security systems.

• Provide strategic direction and guidance for the adoption and

integration of new technologies to improve efficiency and

productivity.

• Manage and maintain Microsoft technologies such as MS Teams, MS

Exchange, Active Directory, Entra/Azure, Intune, and MFA.

• Good knowledge of Citrix and Citrix Workspace.

• Good knowledge of M365 products and solutions, including O365

licensing.

• Ensure compliance with IT policies, procedures, and regulatory

requirements.

• Collaborate with other teams to resolve technical issues and

implement solutions to meet business objectives.

• Develop and maintain disaster recovery and business continuity

plans.

• Monitor and analyze system performance and implement

enhancements to optimize performance and scalability.

• Stay abreast of emerging technologies and industry trends to make

recommendations for continuous improvement.

• Participate in and support Security and external audits (ISO 27001).

• Manage and administer company Sharepoint platform.

• Vendor Management: Manage and measure Service Delivery of the

BNS local and regional IT Vendors.

Requirements:

• Bachelor’s degree in computer science, Information Technology, or

related field, or equialent industry experience.

• Minimum of 5 years of relevant experience in IT infrastructure

management.

Strong expertise in Microsoft technologies such as MS Teams, MS Exchange, Active Directory,

Entra/Azure, Intune, M365, and MFA.

• Experience with Citrix Cloud, data center technologies, EDR

solutions, and network topology and technologies such as SD-WAN is

highly desirable.

• ITIL certification indispensable.

• Previous experience with ServiceNow or similar IT ticket systems

highly desirable.

• Knowledge of PCI/DSS certification for retail environments desirable.

• SQL experience is highly advantageous.

• Excellent leadership, communication, and problem-solving skills.

Benefits :

• Competitive salary and benefits package

• Opportunities for career growth and advancement

• A collaborative and supportive work environment

• Possibility to work from home two days a week

Sonrysa

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IT Infrastructure Manager