Vizrt®️ is the world’s leading provider of innovative visual storytelling tools for media content creators in broadcast, enterprise, or new media – unlocking the power of a story for all. Vizrt offers market-defining software-based solutions for real-time 3D graphics, video playout, studio automation, sports analysis, media asset management, and journalist story tools. Vizrt offers Flexible Access to our workflows, and our platforms integrate with third-party products because we believe in enabling our customers’ success, giving them the right tool for the job, and accelerating their creative excellence.

More than three billion people watch stories told by Vizrt customers every day including from media companies such as CNN, CBS, NBC, Fox, BBC, Sky Group, Al Jazeera, NDR, ZDF, Network 18, Tencent, and many more.

The IT Service Owner acts as a contact between IT Operations and other departments to build understanding about their current and future needs. They play a work closely with stakeholders and the vendors, and aim to determine the vendor's effectiveness, compliance, and business ROI.

They are responsible for the timely renewal of contracts, evaluating the internal need for any changes, and bringing those to the Infrastructure Team as well as the Head of IT operations to plan. They act with an understanding of the existing non-functional needs from IT Operations, as well as the budget to achieve a high-quality service delivery from IT operations.

About the role:

Assist and facilitate stakeholder management between the Infrastructure and Site Technician Teams and the rest of the organization
Ownership of IT Service related vendors and contracts within the whole of Vizrt Group
Main point of contact for vendor reviews and renewals
Serves as a project owner in IT Operations related projects
- Ownership of IT Operations related vendors and contracts
- Provide site support for IT services for all regions and entities within Vizrt Group
- Collaborate with the Head of IT Operations and the Global Infrastructure Lead, to facilitate system and service upgrades
- Analyse and negotiate prize proposals of vendors in alignment with budget goals set forward by Global IT
- Maintain an up-to-date knowledge of hardware, software and general IT systems by studying relevant publications and participating in educational programs
- Review existing agreements and optimized them according to current validated needs of the organization
- Act as Project Manager in joint projects with other departments to ensure timely deliveries according to Global IT priorities
- Communicate activities and policies around IT Services to key stake holders across the group
- Help to maintain and validate an accurate inventory of hardware, software and IT service-related

Requirements

You have 5 years of experience within the industry
You are a natural communicator
You are service minded
You enjoy working in multi-cultral environments

Benefits

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Vizrt Group's future success
An opportunity to grow and learn from knowledgeable co-workers and learning paths
We are growing, which means that we need to work smarter, not harder. Life-work balance plays an important role in generating long-lasting productivity and output
A workplace that believes strength is found in diversity.
The chance to be around people who will not stop caring about you, the work, and the team
Rewards – you will enjoy flexible working hours, competitive remuneration, an attractive pension package, health care insurance, wellness allowance, and other benefits

The Stockholm office has approximately 70 employees from more than 20 different nationalities represented at the office. We are moving into a brand-new office in Lilla Bantorget, 6 min walk from central station in Stockholm. 

The stories we tell are unique. We’d love to hear yours.

Recruitment Process for this role:

Recruiter Screening
Code Test
Team Interview
Final Interview

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