YOUR MISSION AT VOI

We are looking for an experienced and dynamic IT Manager to lead our internal IT team managing our whole internal IT stack - including devices, workspace tools, and IT security. You will directly interact with stakeholders across the business to understand their needs and critical processes to ensure that our employees have the right tools and support to work efficiently while also ensuring the security of our IT systems, and driving strategic improvements in workplace technology globally. You will also have the chance to be hands-on yourself in day-to-day work like implementing new IT solutions, driving rollout and fostering adoption of AI-tooling, and more.

Lead, mentor, and develop the internal IT team to ensure high performance and professional growth.
Empower decision-making in the team by ensuring understanding of existing processes and business plans, and growing team members to assume additional responsibilities.
Oversee the management and optimization of workspace tools, including Google Workspace, Slack, and Atlassian Suite.
Ensure efficient procurement, refurbishment, recycling, and management of IT devices such as laptops and phones.
Develop and implement IT security strategies, including central access management, Mobile Device Management (MDM), and endpoint security.
Integrate AI-driven solutions into the IT stack to enhance user experience, automate routine tasks, and improve productivity.
Collaborate with internal stakeholders to identify IT needs and provide effective solutions that align with business objectives.
Establish and monitor IT service levels to ensure high availability, reliability, and support for employees.
Drive continuous improvement initiatives using analytics and data-driven insights to enhance Voi’s digital environment.
Manage IT budgets, vendor relationships, and procurement processes to ensure cost-effective and strategic investments in IT infrastructure.
Maintain compliance with internal policies and external regulatory requirements related to IT security and data protection.
Ensure employees have the right tools, access, and support to be productive and secure from day one.

What You Need To Embark

To be successful in this role, we believe you have IT leadership experience, strong technical expertise, people management skills, and the ability to communicate complex concepts clearly

Proven experience in IT management or a similar leadership role.
Experience of managing people, including hiring, mentoring, coaching, performance management.
Ability to build a healthy, collaborative culture in line with company values.
Strong knowledge of IT infrastructure, SaaS applications, and IT security best practices.
Experience managing and optimizing enterprise workspace tools such as Google Workspace, Slack, and Atlassian products.
Expertise in IT asset management, including procurement, refurbishment, and lifecycle management.
Strong understanding of identity and access management, MDM solutions, and endpoint security.
Experience with IT service management, including ticketing systems and end-user support.
Experience with AI-driven IT solutions and automation tools is a plus.
Excellent problem-solving and decision-making skills.
Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders.

WHY VOI?

Working At Voi Is More Than Just a Job; Our People Promise Includes a Personal Voiage Where You Will Grow As a Professional And Be a Part Of a Team And Culture That Builds Something Meaningful For Society. In Addition To This You’ll Have The Opportunity To

Join Europe's #1 micromobility company and one of the fastest growing scaleups
Get “skin in the game” through our employee options program and be a part of building a world class organisation and a scalable data platform
Work with inspiring, motivated and fun colleagues towards a common goal
Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution.

Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the leading shared micromobility operator in Europe, with HQ in Stockholm (Sweden), operating 100,000+ vehicles in 100+ towns and cities across 12 countries, serving 7+ million riders with over 300+ MILLION rides to date, and we have no intention of stopping here! We believe that micromobility will play a central role in changing how people move in our towns and cities in the future and want to ensure that the micromobility transformation happens the right way - through real innovative technology, partnership and transparent dialogue with towns, cities and governments, and by adapting our products to the local needs. In addition to improving quality of life in cities around the world, we are contributing to the solution for climate change by making sustainable transportation options more widely available and promoting renewable energy use and circularity along our supply chain.

Diversity Matters

As a Voiager, we offer you a friendly and fast-paced workplace where you can bring your whole self to work, regardless of gender, age, ethnicity, religion, disability or sexual orientation - and welcome applications from whoever you are, including veterans, those actively serving as a Reservist and their partners. What is most important to us is how you treat others and what skills and value you bring to our team. We believe that having a wide diversity of people with different backgrounds and perspectives within Voi is essential to our success in delivering the best user experience to our equally diverse user base. With employees from over 50 nationalities working within Voi, we believe we have made good progress but know we can still do more - therefore we discourage any photos, personal letters, or disclosure of any information that concerns other information than your professional experience.

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