Yubico , the inventor of the YubiKey , the world's first and leading security key, makes secure login easy and available for everyone. The company was founded in 2007 by Stina and Jakob Ehrensvard, and recently went public on Nasdaq First North Growth Market Stockholm: YUBICO. Customers include 30% of Fortune 500 companies, hundreds of government agencies and millions of individuals in over 160 countries, relying on Yubico technology to secure access to computers, online services and mobile apps. The company is located in 14 countries with headquarters in Stockholm, Sweden and Santa Clara, CA. We are a diverse, multinational, fast-growing company fueled by a strong company culture and our mission to make the internet safer for all.

At Yubico, we offer:

Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a diverse, equitable, and inclusive workplace where everyone feels like they belong. Aligned with this, our employees have created some pretty cool Employee Resource Groups: YubiPride, YubiBIPOC, YubiSustainability and YubiWomen. Additionally, Yubico donates YubiKeys to organizations in need all over the world (you can read more about our work here ).

Social Connection: Relationships and connectedness matter, and we love spending time with our team! Our virtual workspace keeps us connected day-to-day whether it's through Yubico celebrating wins or our buzzing Slack communities. We host an all-team event in a new location every year where we plan for upcoming quarters, set goals, and most importantly, host fun events to encourage team building outside of the workplace. Check out our Life at Yubico Page on LinkedIn and our awards here .

About the Role:

We are seeking an IT Endpoint Administrator to join our IT support team in the Stockholm office. The team needs someone with experience in Windows OS, Windows endpoint configuration, understanding imaging without an MDM and hardening devices. You will also assist the team with other IT generalist support tasks.

Basic Qualifications

5+ years experience providing end user support to in-office employees as well as remote workers around the world.
Highly skilled in Windows OS, endpoint configuration, and user support.
Google Workspace Admin knowledge.
Experience with SSO (e.g., Okta).
Conference and Audio Visual support.
Integrity and security-minded.
Organized in nature, with great documentation and communication skills.

Roles And Responsibilities

Build and configure endpoints and peripheral devices (e.g., printers, scanners, mobile/smart phones) related to desktop infrastructure.
Collaborate with teams across multiple time zones.
Maintain installed PCs, networks and peripherals with routine maintenance in our Stockholm office, and remote support of our Santa Clara and Bellevue offices.
Identify, log, and resolve technical problems with software applications or network systems.
Onboard and provide training to new Yubico employees.
Troubleshoot issues both locally and remotely, then document effectively for future usage.
Other duties as assigned.

Bonus Qualifications

Skilled in macOS and/or Linux operating systems
Any scripting language
Inventory and Asset Management experience
Familiarity with Atlassian products Jira Software, Jira Service Desk, and/or Confluence

About You

You are a systematic troubleshooter.
You like to work collaboratively and have fun.
You are customer service-oriented.

We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law. We'd love to learn about what you can add to our diverse team.

Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees. Yubico is not responsible for any fees related to unsolicited resumes or referrals.

Personal data submitted through this form is used for managing Yubico’s recruitment activities, which include facilitating any application you make, setting up and conducting interviews and tests for applicants, evaluating and assessing results and selecting candidates, and as otherwise needed in our recruitment and onboarding processes. The use of your personal data may also be necessary prior to entering into a contract with you (that is prior to offering you a job with Yubico). Your personal data will only be used for the purposes for which it was collected and in accordance with the Yubico Privacy Notice . We only keep your personal data for as long as necessary and in compliance with Yubico’s record retention policies. If you have asked us to, we will keep you informed of other opportunities at Yubico. We do this in various ways, including email and by phone. If at any time you do not want us to contact you or use your information as described herein please contact us at jobs@yubico.com to let us know and we will delete all such information. Providing your personal data is voluntary, but necessary to join our talent community, and if you do not agree to provide your data, we will not be able to consider you as part of our talent community.

As part of providing the requested service, we will transfer your data to be processed by Lever, Inc ., a service provider contracted by Yubico AB and/or its subsidiaries that meets legally mandated privacy requirements. The Yubico Privacy Notice offers more information about Yubico privacy practices, including the lawful basis for processing of personal data, how to lodge a complaint with the supervisory authority, and how to contact Yubico to exercise your data subject rights. In this notice, when we refer to "Yubico", "us", "we" or "our", we mean the Yubico group company or companies that you apply to, or correspond with, and which are responsible for any personal data collected about you.

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