Location: Marbella, Spain (On-site) + Remote support to global teams

Are you a tech-savvy, hands-on problem solver with a passion for supporting people and systems? We're looking for a Junior IT Administrator to join our Hero Gaming team in Marbella.

This is a fantastic opportunity to kickstart or grow your IT career within a high-energy, fast-moving company where every day is different, and your contribution makes a real impact.

What You'll Do:

Provide timely IT related end user support by being the go-to Level 1 support person.
Provide a Service-Oriented Approach to our internal users, as well as proper communication, coordination and follow ups.
Install, deploy, and maintain end user IT equipment including laptops, mobile devices and printers.
Installing OSs, security software and other company-needed applications remotely and in-person.
Maintain and assist with the company's network.
Perform additional duties and assignments as required in support of internal IT systems.
Managing users permission using company internal tools

Do you have what it takes? This is what we're looking for:

A strong interpersonal and customer service skill.
A "can do" attitude.
A team player.
Ability to work without supervision.
A drive with an ability to prioritize issues based on impact.
Excellent communication skills.
Resourcefulness and a problem-solving aptitude.
Willingness to learn and expand one's knowledge.
Experience in a similar position.
Knowledge or experience in the following technologies:

- Office 365 (very important!)

- Windows and Mac

- Printing solutions

- Basic network skills /troubleshooting (LAN, WAN)

- Hardware preparation (installation of laptops/PCs)

Managing users permission using company internal tools.

Why Join Hero Gaming?

Work in a company where innovation, trust, and fun go hand in hand
Be part of a diverse, international and welcoming team
Enjoy flexibility, growth opportunities, and a great culture
Get involved in projects that truly make a difference

Interested? Apply now — Shoot us your CV, portfolio, or Linkedln - let's talk!

Hero Gaming

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Junior IT Administrator